Help
App Support
Q: How do I turn off the music?
A: You can turn off the sound for Start School using the volume control on the side of your mobile device.
Q: How to I go back to the start?
A: The quickest way to go back to the start is to close and re-open Start School!
Q: Can I go back to the same place in the story?
A: You can't save your progress through the story. After closing the application, to return to the same place in the story you will need to start from the beginning as normal.
Q: What do I do if I need support, or have suggestions for improving the app?
A: Send an email to use at apps@uk.penguingroup.com
Problems with the Topsy and Tim site
For any questions or problems relating to the Topsy and Tim
website, please email ladybird@uk.penguingroup.com
If you are experiencing difficulties downloading, purchasing or
using the interactive eBook, please email apps@uk.penguingroup.com